Wholesale Policy
Thank you for your interest in our products. We are India’s largest marketplace for Indian Lifestyle products across categories which include Jewelry, Home Decor, Home Furninshing, Apparel including Sarees and Bath & Beauty products.
The following outlines our wholesale policy and terms. Please read this carefully and if there is any question or concern, feel free to email us at customercare@myiesh.com. We are in business because of happy customers and look forward to having you as one of them.
IMPORTANT NOTE: Wholesale pricing is confidential in nature. By requesting access to our wholesale pricing, you understand and agree to keep this information confidential. Sharing this information with anyone not directly responsible for purchasing or decisions on purchasing for your company is grounds for withdrawing your access to our site.
Minimums
The minimum opening order for wholesale pricing is (Indian Rs. 25,000). Prices and products are based on availability. You will always be notified of any price increase prior to any order being processed.
Shipping
Most orders ship within 30 business days. You will be notified of a planned ship date within 5 business days of placing your order. Shipping charges are estimated and unless otherwise requested will be based on best method/best price. Actual shipping charges will be applied to the invoice accordingly and will be informed to you prior to shipping. Requests for pickup or special delivery are at the our discretion.
Payment
Payment is required at the time of shipment. For your convenience, we can accept checks, MasterCard and Visa. Payment by check must be received and processed prior orders being shipped. No COD orders are accepted.
Discounts
We give discounts on retail price to our wholesale buyers in form of one time coupon which can be requested from us anytime. This ranges from 5-20 % depending on the order size and category of product.
Returns & Refused Shipments
Products can not be returned until you receive a confirmation on whether products can be returned or not from us. Please send email to customercare@myiesh.com immediately within 24 hours of receiving the shipment if you wish to return them.
All of our products are carefully inspected, securely packed and sealed before leaving the shop. Damage in transit can happen and must be reported to the carrier immediately. All packages are automatically insured.
Opened products, Bath, Beauty, Food Products or Fragrance Oils are NON returnable because of the volatility of the product.
Placing an Order
You can add products to your craftsvilla.com account and add the products required to cart. Do let us know when you have done that so that we can see your cart and give you the best rates. It is our responsibility till the products reach you.
All our bulk orders are prepaid.
Contact us
Email: customercare@myiesh.com